Solution
Focused
Communication
" WATER
THE
FLOWERS
Not the
Weeds "
(Fletcher Peacock)
Fletcher
Peacock's
services
and
customer
satisfaction
Comments from Public Service
Professionals who've requested
Fletcher Peacock's services
Sainte-Foy, June 26, 2002
[...] I wish to thank you most sincerely for the quality of your presentation on May 23 of this year, before some 125 managers from the Directorate of the capital and the Regions of the Ministry of Revenue of Quebec. [...] All feedback was very positive.
For my part, I appreciated your professionalism and the fulfillment of your commitment towards promoting a collective awareness of the importance of Solution Focused Communication. It is a simple message but far from obvious! Finally, your dynamism greatly contributed to the success of this back-to-basics meeting.
Mireille Picard, Assistant Deputy-Minister,
Directorate of the Capital and Regions,
Ministry of Revenue
Montreal, June 21, 2002
"[...] The purpose of these workshops was to provide participants with tools that allow them to enhance their communication skills, resolve conflicts and improve their interpersonal relationships. The participants expressed great satisfaction with the sessions. The didactic content of "Solution Focused Communication" introduced us to the core principles of this approach and allowed us to put them into practice. As to the enneagram, it is an excellent tool allowing one to adjust to the behaviour and attitudes of others.
Finally, the follow-up materials we received also spported our contnuing development after the workshops. [...]"
Diane Nantel
Organizational Development Counseller
Ministry of Employment and of Social Solidarity
Human Resources Branch
IS...
"... A
philosophy
of
cooperation
based on
a positive
perception
of life !"
"To do
more of
what
works
and not
redo
what
doesn't
work !"
"To put
our energies
into focusing
on solutions
instead of
wasting
those
energies
on the
explanation
of the
problem !"
(Fletcher Peacock)
