Solution
Focused
Communication
" WATER
THE
FLOWERS
Not the
Weeds "
(Fletcher Peacock)
Fletcher
Peacock's
services
and
customer
satisfaction
Comments from Health professionals
who've requested Fletcher Peacock's
services
Beauport, April 4, 2002
Mr. Peacock is an unrivalled communicator. He knows how to put over concepts in a lively fashion, such that they are directly usable in our professional, personal and family lives. The images and humor that he uses help us to visualize and to assimilate his message.
The objectives of the workshop were achieved; the participants left motivated to apply the notions that liberated us as they made us more efficient. We no longer "carry the horse". We know how to use both the cooperation and the strengths of individuals to benefit our client and in this way we will attain our objectives more effectively and enjoyably. A real gift, this workshop!
Nicole Audet, Vice-President,
Executive of the Multidisciplinary Council,
Youth Center of Quebec, University Institute
Montreal, February 28, 2002
We wish to express our profound gratitude and our great satisfaction with the magnificent back-to-basics day that you led and in which our whole management team participated last January.
In a relaxed atmosphere, pleasant and full of humor, thanks to your dynamism and originality, we have appreciated the innovative approach to Solution Focused Communication which you have outlined. ln the search for excellence and continuous improvement we believe that the themes that were tackled and the methods used allowed us to envisage a paradigm shift in our professional relationships in so far as management is concemed.
Moreover, our introduction to the form and content of the enneagram allowed our management team to discover the richness and complementariness of our co-workers and the qualities of each person. [...]
Madeleine Roy
Director General, Center Dollard-Cormier
Center for Drug Rehabilitation, Montreal,
affiliated with the University of Montreal.
ENNEAGRAM
May 7, 1998
"... More than a
seminar !
A new way to
know, to discover
our collegues, to
better understand
their behavior
and reactions, to
adjust our own
reactions
towards theirs;
an extraordinary
mode of
understanding
and mastering
situations that
seemed, at first,
so complex, in a
changing
organization.
A superb way for
any administrator
to manage in full
control the
stressful elements
that surround us."
Michel Guay,
Director,
Professional
Services
CLSC La Source
