" In the future
the best leader,
will be the
person who
knows how to
ask the best
questions "
(WATER... p. 20)
Client
satisfaction
is a measure
of a
professional's
quality
and
competence
Comments from Business
professionals who've requested
Fletcher Peacock's services
June 28, 1996
"... I appreciate very much the Solution Focused Communication Course. This training has succeeded in giving a common language to the teams enabling them to see the positive aspect of events and thus encouraged employees to constantly strive to do better.
Furthermore, the course is certainly an essential tool when instituting autonomous teams or when investing teams with responsibility.
It is without hesitation that I recommend this course ! "
Luc Boivin, Superintendent
Smelting Center-Shawinigan
October 2, 1995
"... During the summer of 1995, all of the key administrative personnel at the Laterriere factory attended training sessions in " Solution Focused Communication ".
This training developed several concepts in the domain of interpersonal relations which will surely contribute to the development of teamwork, both in the factory and in their private lives. The training course encouraged a better understanding of individuals' attitudes and opened the way to finding solutions in the face of resistance to change. Furthermore, the contents of the sessions were enriched by the presentation techniques used.
This training session is to be recommended to those who wish to experience growth in their understanding in these areas."
The Management Committee
of the Laterrière Factory, ALCAN
ENNEAGRAM
Fletcher Peacock
has spent several
years as a master
of the
Enneagram.
Fletcher
Peacock's
Enneagram
seminars are
tailored to the
participants'
interests.
He effectively
shares this tool
so that the
participants are
better able to
understand
themselves
and others.
This in turn
enables
them
to improve their
teamwork skills.
" WATER
THE
FLOWERS
Not the
Weeds "
