" In the future
the best leader,
will be the
person who
knows how to
ask the best
questions "
(WATER... p. 20)
Client
satisfaction
is a measure
of a
professional's
quality
and
competence
Comments from Business
professionals who've requested
Fletcher Peacock's services
Ste. Foy, February 26, 2002
"[...] On behalf of my self and our staff of 35 Real Estate Agents, allow me to express our complete satisfaction with your wonderful day of Solution Focused Communication Training.
[...] A better understanding of communication mechanisms and the different types of personalities have made our agents more efficient and raised their satisfaction level as to their relationships with both clients and co-workers. While it has been several months, the enduring nature of its positive effects is unmistakeably clear to us. As a result, I recommend this training to everyone. [...] "
Luc Mailloux, Sales Director
Royal Lepage/lnter-Québec
Quebec City, February 5, 2002
" [...] We had a two-day session which allowed all members of our work team to become aware of a very simple fact : one person's Truth is different from another person's Truth. The work accomplished during training had a direct impact on our daily lives, both personal and professional."
We learned how to better understand people's attitudes from their point of view." "[...] Thank you for your energy, Fletcher Peacock. Thank you for accompanying us on our journey to understanding the concept of Many Thruths."
Ginette Milord, Director, Transportation,
Interim Director, Maintenance
Quebec City Transportation Commission.
ENNEAGRAM
Fletcher Peacock
has spent several
years as a master
of the
Enneagram.
Fletcher
Peacock's
Enneagram
seminars are
tailored to the
participants'
interests.
He effectively
shares this tool
so that the
participants are
better able to
understand
themselves
and others.
This in turn
enables
them
to improve their
teamwork skills.
" WATER
THE
FLOWERS
Not the
Weeds "
